Genesys works day-in and day-out to build technology that creates remarkable customer experiences for organizations globally, so it was only natural that the experience of their new employees in Indianapolis would be met with the same intentionality. Taking a campus-high perspective, DELV worked alongside their team to help assemble the puzzle pieces of department shifts and reorganization that would be most conducive to their workflow; next, we divided them into a series of phased renovation projects, mapping out the highest and best use of their budgeted dollars.
Overview
After a major acquisition and inheriting a campus of existing buildings, global tech innovator Genesys approached DELV to envision the transformation of an existing space to reflect their own unique culture, work processes, and brand.
The Story
Client
Genesys
Market
Workplace
Size
33,000 SF
Scope
Interior Renovations
Location
Indianapolis, IN
Agility and Choice
Before the renovations, employees predominantly worked individually in private offices. Work lounges were strategically designed into the new space to give them more options for where they could work– further inviting opportunity for casual collisions across departments.
Central Hubs
In the old space, places for collaborating were hard to find, so DELV created vibrant break-out spaces with flexible furniture and technology that offered employees the opportunity (planned or impromptu) to come together over ideas and projects.
Graphic Wayfinding
User experience took front and center of the design dialogue. Taking cues from flooring patterns, bold bulk-head colors, and thoughtfully-placed graphic signage, orientation in the new space comes with ease. Desiring to unify their team after such a significant transition, large abstract wall graphics were used to reinforce key brand elements throughout the building.
